How to Properly Document Your Contact with Your Insurance Company
Many parents don’t know that insurance providers must cover substance use disorder. Be prepared to document all conversations to ensure your child’s care.
We chatted with Mary Ann, one of our Helpline Chat Specialists, to find out a little more about her background, why she’s passionate about helping parents struggling with their child’s substance use and what she hopes parents will get out of chat.
Have a question, suspicion or concern about your child’s drinking or substance use? Chat with Mary Ann or another specialist Monday-Friday, 5 pm – 10 pm ET and Saturday & Sunday, 12 pm – 5 pm ET.