Helpline
Call 1.855.378.4373 to schedule a call time with a specialist or visit scheduler.drugfree.org
Helpline
Helpline
Call 1.855.378.4373 to schedule a call time with a specialist

Help Us Change the Story of Addiction

We’re harnessing the inherent power of storytelling to lift the voices of those impacted by addiction, illustrate barriers, offer solutions and inspire others to take action.

We’re harnessing the inherent power of storytelling to lift the voices of those impacted by addiction, illustrate barriers, offer solutions and inspire others to take action.

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My insurance company stopped paying while my son was in treatment

When the insurance company determines that care is no longer medically necessary and denies ongoing payment, patients have to make difficult financial decisions or are forced to stop in the middle of treatment.

An insurance denial led my son to Florida, where he died from an overdose

The Parity Act prohibits discriminatory coverage of mental health and substance use disorder benefits, but insurance companies continue to violate the law.

The insurance company insisted my son needed to fail at treatment before providing coverage

“Fail-first” policies put patients at unnecessary risk for suffering a fatal overdose while trying to get coverage for treatment.

Our insurance company refused to cover the long-term treatment my son needed

Even though addiction is a chronic disease, it is often treated with brief, episodic care.

When Casey was finally ready for treatment, the insurance company created more delays

Insurance prior authorization requirements delay care when a patient is willing to get treatment.

Barbara and Ryan Hampton - today

My insurance company would not pay for treatment

The cost, at this point in my life, was beyond my financial ability. I was still paying off treatment he had...