How to Properly Document Your Contact with Your Insurance Company
Many parents don’t know that insurance providers must cover substance use disorder. Be prepared to document all conversations to ensure your child’s care.
Our Helpline Chat Specialists (like Mary Ann) work with parents like you to answer personalized questions about their child’s drug use via chat, regardless of the severity of the problem. Take a look at a chat below to get a better idea of what the back-and-forth looks like:
Have a personal question, suspicion or concern about your child’s substance use? Chat with a specialist Monday-Friday, 5 pm – 10 pm ET and Saturday & Sunday, 12 pm – 5 pm ET.