Partnership for Drug-Free Kids helps families impacted by adolescent substance use and addiction. We are seeking bilingual (English/Spanish) individuals with a master’s degree in social work or a related field, and a background in addiction treatment and/or family treatment for a full time role centered around providing services to parents and caregivers struggling to help the child or young adult in their life. This role is an integral part of our direct services, with primary responsibility for responding to inbound phone calls, text and web chat messages from parents and caregivers affected by their child’s substance use.

In addition to the Helpline and chat support, our services include a system of peer-to-peer parent coaching, which pairs trained parents who have experienced a child’s substance use disorder with parents whose kids are struggling now. Our support services rely heavily on the principles of Community Reinforcement and Family Training (CRAFT), Acceptance and Commitment Therapy, and Motivational Interviewing, which have been shown to be effective in helping the family members of someone involved with substance use in ways that produce positive outcomes for the person using, and for the family as well.

This position will focus on the Helpline, responding to inbound online communications, documenting communications within a collection/reporting system and directing families to services within their communities as well as Partnership resources if and when appropriate.

Major Responsibilities

  • Answer and document inbound phone calls and text/chat communications. We are seeking an individual to work on a full-time basis, but can be flexible and consider a variety of schedule options (number of days per week, hours available, etc.).
  • Support parents/caregivers by: providing science-based information about teen substance use; helping parents understand their child’s problem and make a plan to address it; employing CRAFT principles of listening, communication and support; and directing to appropriate services / resources as necessary
  • Collect and record parent/caregiver data, and handle post-communication follow-up
  • Refer where appropriate to the Partnership’s Parent Coaching Program
  • Contribute clinical expertise to other members of the Partnership team as needed including writing blog posts and helping with resource development.

Qualifications

  • Master’s degree in counseling, social work, human services, or any closely related field — and a background in addiction treatment (substance abuse assessment and counseling) and/or family therapy.
  • Experience in providing services directly to family members and best and empirically supported treatments. 2 years minimum of direct clinical or helpline experience
  • Strong interpersonal communication skills with the ability to convey empathy and understanding to those in need
  • Cultural awareness, sensitivity and counseling competency
  • Organized and detailed with strong English and Spanish writing and communication skills

Additional Preferred Assets:

  • Knowledge of CRAFT, familial interventions and/or motivational interviewing for substance use disorders.
  • Understanding of text based therapeutic communication

How to Apply:

The Partnership values diversity in our workforce and encourages candidates of diverse backgrounds to apply. Please send your resume and cover letter to jobs@drugfree.org. No phone calls, please.